Travel Development & Operations Specialist — Nordtours

Join Nordtours as a Travel Development & Operations Specialist and help us grow through inspiring Norway itineraries, strong partnerships and excellent customer service. Full-time, one-year contract, primarily remote within Norway. Hva vi ser etter We are looking for someone who takes initiative, enjoys working independently and follows ideas through to results. You combine a passion for travel with commercial awareness and reliable customer service. • Relevant experience in travel planning, tour operations, travel sales or a similar field. • Strong organisational skills and attention to detail. • Confidence preparing itineraries, calculating prices and coordinating bookings. • A proactive approach to finding customers and developing partnerships. • Excellent written and spoken English and good knowledge of Norway as a travel destination. • Confidence using spreadsheets, booking systems and online tools. • Based in Norway and available for occasional travel, meetings and on-site coordination. • Willingness to support customer service for our Nordhomes accommodation businesses. Norwegian or another Scandinavian language, digital marketing experience and existing travel industry contacts are advantages. Arbeidsoppgaver • Develop ready-made and tailor-made Norway itineraries, combining accommodation, transport, meals and activities. • Build partnerships with international travel agencies and negotiate rates and terms with transport providers, guides, hotels, restaurants and activity operators. • Handle enquiries, prepare quotations and follow up leads to convert them into bookings. • Calculate tour prices and margins, coordinate reservations, and organise invoices and payment follow-up. • Support guests before, during and after their trips, coordinating suppliers and handling changes. • Proactively identify ways to attract customers and recommend improvements to our website, marketing activities and budget allocation. • Keep itineraries, booking records and supplier information organised and up to date. • Support Nordhomes accommodation customer service by answering guest emails, calls and booking questions, in coordination with property teams. Vi tilbyr • A full-time position on a one-year contract. • A primarily remote working arrangement within Norway, with occasional travel and in-person work. • A varied role combining travel planning, partnerships, sales and customer service. • The opportunity to contribute ideas and influence Nordtours' growth. • Opportunities to visit destinations, properties and potential partners. • Salary by agreement, based on experience and responsibilities.