IT Administrator

We are looking for a senior IT Administrator (+6 years of experience). The person in this role will be responsible for implementing innovative solutions to enhance operations and IT support experience, analysis of defects/enhancements and IT transformation process from old and outdated to new and modern technologies. Main Tasks and Responsibilities: Projects • Gather technical requirements for system enhancements. • Participate in the change request process for any system updates (technical and functional). • Participate in the technical testing effort ensuring a smooth delivery in production. • Participate in launching and following up on initiatives as assigned. • Assist in the respect of project deadlines and schedules. • Identify product gaps or weaknesses and suggest areas of improvement, as needed. • Communicate and apply project standards. • Prioritize from assigned projects and independently accept ownership of tasks. • Co-ordinate with various project stakeholders and provide timely updates on the status. Application Support • Perform level 3 support and analysis of reported issues, evaluate alternative business solutions, workarounds to minimize the impacts ensuring proper resolution and follow up with the vendor or service provider. • Ensure a smooth follow up of all technical processes (Online, STP, flows and batches…), making sure known issues are well documented and available for first line of support. Technical skills: • Ability to understand business requirements and translate them to technical solutions. • Creative and logical thinking to analyze a change request / problem or issue and define potential solutions or improvements, ways to do it, and being able of transpose logical thinking to a schematic / diagram and documents for both presentation / discussion / documentation. • Capable of managing services running on Linux or Windows Servers (stop, start, deploy, debug). • Capable of developing small programs using scripting language (Shell, Perl, Python, or Ruby). • Academic or Professional knowledge of Confluence, JIRA, GIT/Bitbucket is a plus. • Understanding of Application Servers such as WebSphere, Tomcat, JBoss etc. is a plus. • Participate in planning, implementation, and sizing of the IT infrastructure. • Prior experience with job schedulers (e.g. CA Workload Automation, Control-M). • Technical knowledge of protocols of all type TCP / IP / SMTP / FTP / HTTP/S is required. • Understanding of system architectures such as SSO, Firewalls, load balancer, storage systems and network basics etc. is required. Language Skills: • English – Mastery (written and spoken). • Fluency in Italian is a strong advantage. Soft Skills: • Team player demonstrating high performance, flexibility, and adaptability. • Ability to work in fast paced global environment. • Hybrid (2 days/week) working model in Lisbon, but during the first 3 months, more on-site presence will be required.