Process Analysis & Improvement Specialist (f/m/div.)

  • Analyze and map the current tariffing process and related activities within the EU Import Mailbox. • Identify stakeholders, process interfaces, manual activities, bottlenecks, and improvement opportunities across the end-to-end workflow. • Support and manage operational bottlenecks in the current mailbox handling process. • Collaborate with cross-functional stakeholders to identify automation opportunities, clarify roles and responsibilities, and eliminate non-value-added activities. • Implement process improvements and redesign workflows to create leaner, more efficient ways of working. • Drive initiatives towards process automation, with the long-term objective of minimizing or eliminating manual mailbox handling. • Document and communicate new processes, acting as the first point of contact for stakeholder questions and feedback. • Monitor process stabilization, incorporate improvement feedback where needed, and ensure a successful handover to the operational team. Education • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Industrial Engineering, or a related field. Experience • Experience in process analysis, process improvement, or Continuous Improvement initiatives. • Experience working with cross-functional stakeholders in an operational environment. • Experience in Foreign Trade, Customs, or related areas such as Logistics, Purchasing, or Sales is an advantage. Know-how • Process mapping and workflow analysis. • Continuous Improvement (CIP) methodologies. • Process optimization and automation mindset. • Stakeholder management and cross-functional collaboration. Languages • English – Full professional proficiency (written and spoken). • German – Nice to have. • Portuguese – Nice to have. Working Style and Methods • Strong analytical and structured way of working. • End-to-end process thinking with a continuous improvement mindset. • Ability to quickly understand complex processes and identify practical solutions. • Proactive and organized approach to driving process changes. Personality • Collaborative and communicative. • Curious and eager to learn. • Solution-oriented with a focus on simplification. • Ownership mindset and commitment to continuous improvement. Work #LikeABosch means: ⚖️ Flexible work conditions 🔀 Hybrid work system 🌐 Exchange with colleagues around the world 🧑‍⚕️ Health insurance and medical office on site 📚 Training opportunities 📈 Opportunities for career progression and continuous professional development 💲 Access to great discounts in partnerships and Bosch products 🏋️ Sports and health related activities 🚉 Great access to public transports 🅿️ Free parking lot 🍽️ Canteen   Success stories don´t just happen. They are made... Make it happen! We are looking forward to your application!