Shift Leader full time 30h

Are you fully flexible and looking for permanent job ? We are looking for responsible person to Join our team in Milton Keynes midsummer . £13.60 ph , after graduation additional bonus * Free staff food on your shift 50% discount on your not working days . Pret A Manger - Shift Leader THE RIGHT PRET PEOPLE • Support and coach the team to ensure they reach their potential in both the shop and kitchen • Support the training pathways to ensure training happens on time • Lead by example and be hands-on when required • Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities • Coach the team for good performance by offering good regular feedback and praises AMAZING SERVICE • Lead the Speed of Service principles • To ensure the team consistently follows the 6 Key Pointsof Service • Follow the MBWA principles • Empower the team to deliver engaging Joy of Pret activities • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous • Ensure the Coffee Calling System is followed efficiently • To ensure all Marketplace orders are prepared promptly and accurately DELICIOUS FOOD AND DRINK • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled • To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness • Ensure How to Cards are used and followed consistently to deliver Pret standards • Ensure Line Checks are carried out successfully and any improvement needs actioned • To ensure no Made to Sell (MTS) rejects are on display in our Langars • To continually develop the team’s knowledge about the quality of our food and coffee • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard WELL-LOVED SHOP • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers • To ensure that all safety checks are correctly monitored and recorded • To take corrective action immediately on issues that affect customers, the team or sales • To ensure the shop is clean, safe and the equipment is always well maintained • To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes • To demonstrate due diligence and report and escalate any quality issues SHOP PROFITABILITY • To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production) • Carry out ordering accurately and in line with the business needs • Lead, monitor and follow up on Mystery Shopper requirements • To ensure good stock control by following the 7 Steps of Unaccounted • To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales GROWING SALES • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales • Support the execution of successful food launches • Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met • To support Marketplace opportunities This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.